Enhance your Customer Service Efficiency With TheSmartbot Solution

eCommunicate has been a leading digital communication partner for top brands and enterprises for 20 years since our establishment in 2004. Our solutions enable our clients to connect and engage with their customers successfully.

We’re a customer-focused team of digital communication experts. Our solutions make communication organized and seamless.

Nothing makes us happier than providing you with excellent customer service and exceeding your expectations. Your success is our success.

Reach your customers anywhere, anytime, with our cost-effective solutions.

Let’s connect you with your customers!

    • Sign up for free
    • Free 14-day trial
    • No credit card required

    Empowering companies to stand out with customer experience

    Power up your marketing

    • Personalize your customer experience
    • Engage prospects and customers across multiple communication channels
    Benefit of Marketing

    Supercharged your sales

    • Scale your efforts without
      increasing employee
      handout
    • Generate and qualify leads automatically
    Benefit of Sales

    Optimize your supports

    • Engage prospects and customers across multiple communication
    • Personalize your customer experience
    Benefits of Supports

    Get started with templates

    Assessment Template

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    Helpdesk Tickets

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    Customer Service Template

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    Discount Template

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    Real State Template

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    Refugee Support Template

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    Restaurant Template

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    Sales Template

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    University Template

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    Create customer experiences that sell.

    • Carefully designed

      Reach out to visitors proactively using personalized chatbot greetings. Turn website visits into sales opportunities.

    • Nurture

      Lead customers to a sale through recommended purchases and tailored offerings.

    • Qualify

      Generate and qualify prospects automatically. Transfer high-intent leads to your sales reps in real time to shorten the sales cycle.

    • Convert

      Let customers purchase, order, or schedule meetings easily using a smart chatbot.

    Keep conversations
    going across
    channels

    Write 10x faster, engage your audience, & never struggle
    with the blank page again

    Website

    Reach out to visitors proactively to boost website engagement.

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    Live Chat

    Support customers 24/7 to improve your customer satisfaction.

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    Messenger

    Connect with Messenger users in real time to grow your audience.

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    Slack

    Streamline your office workflow to improve team productivity

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    Dropbox

    Reach out to visitors proactively to boost website engagement.

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    Mailchimp

    Reach out to visitors proactively to boost website engagement.

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    Customers’ Testimonials

    5 - Star Rating

    "I did not regret this decision - Hillel contributed a lot to the project and took great care to ensure it was delivered to a high specification. He was easy to work with remotely and him and his team went 'above and beyond' to ensure the client was happy and that the end result exceeded expectations. "

    Asaf Fialkov

    OrganTree project manager
    5 - Star Rating

    "I had to evaluate 3 different Bulk SMS services for a client of ours and then refer him to the recommended one. Without a doubt your SMS Desktop service was the best one. It was user-friendly and the customer service that I phoned was very friendly, helpful and enthusiastic. I recommend your service hands down. Keep up the good work. You guys ROCK!! "

    Jennie Cooney

    Bligit Administrator
    5 - Star Rating

    "Our experience with eCommunicate was that they went far above and beyond their contractual requirements to create a product that exceeded our expectations within a tight time frame and met the deadline for going live. "

    Saul Lever

    Dis-Chem Group HR Manager
    5 - Star Rating

    "They are professional and rendered the service in a confidential manner. We would recommend their service to any client who requires effective messaging. "

    Rodney Sebola

    Collaborate Business Solutions (Pty) Ltd ICT Manager

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    Write 10x faster, engage your audience, & never struggle with
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